Since most people are not in the market for an ignition interlock installer or service provider until facing a drunk driving conviction, not everyone understands how important that choice really is. In fact, your ignition interlock service provider is the second most important “person” in your relationship with the device (you are, of course, the most important). So, knowing what to look for is a pretty solid plan when you’re ready to do the interlock thing as quickly and easily as possible.
You want your ignition interlock installer to:
- Be backed by a reputable manufacturer of ignition interlock devices (IIDs).
- Have 24/7 accessibility by phone for any issues that can come up.
- Provide full training to you, and anyone else who may be using your IID, before you drive away.
- Be available for the required appointment schedule from your reporting agency, DMV or the court.
- Understand the private and delicate nature of your situation, and act accordingly.
- Have extensive knowledge of the device being installed and your vehicle’s ignition system, both while installing and uninstalling the device, and during any calibration or maintenance appointments.
When you know you can trust the ignition interlock installer in your life, you have a better chance of completing your court requirement without incident. Most of us take the time to research our options when it comes to our vehicles or any long-term commitment, just to be sure we are getting the best value for our time, effort and money. Choosing an IID service provider or installer is no different, and it is perhaps even more important, as your ability to drive is involved.
P.S. Just to relieve a bit of the pressure, if you find yourself not satisfied with your interlock installer, you can always switch over to a different service provider. Make sure you explain the problem to your probation officer or monitoring agency (DMV) so that you remain compliant.